How scandal-ridden financial firms can improve their culture

Business man with devil-shaped shadow

Beyond rules and standards, what more can be done to improve the culture in financial services firms? Is there a ‘right’ culture and can it be measured?

These questions, among many others asked in a discussion paper released by the UK’s Financial Conduct Authority (FCA) last month, are timely given that culture is widely seen as a root cause of major scandals in the financial services industry, including those among Australian banks.

This article is exclusive to Governance Institute members and subscribers.

To read the full article…

or Become a member