Systems Thinking & Viability (Jul 6 2026)

• Justify and explain the use of systems thinking tools for evaluating complex organisational problems to ensure viability.
• Critically analyse complex organisational problems using advanced systems thinking tools.
• Effectively communicate solutions using visual tools and written narratives from systems thinking.

Module 1:

• Defines what constitutes a system by examining the characteristics of systems thinking, identifying different types of systems, and introducing key terminology.

Module 2:

• Explains and applies control system diagrams, our first systems thinking tool, which has broad applicability for designing and describing systems in organisations.

Module 3:

• Focuses on resilience and the role of measurement (feedback) in enabling organisations to remain viable and thrive.

Module 4:

• Returns to systems thinking diagrams to identify and address anti-patterns in organisations.

Module 5:

• Conceptualises governance as a system and apply systems thinking to common governance problems.

Module 6:

• Examines strategies for managing complex risks, with a focus on recent ESG legislation, cyber threats, and data risks, highlighting the critical role of strong governance in navigating today’s evolving risk landscape.

Download course outline

Part A

• For this assessment, you will prepare a discussion paper for your organisation’s board or senior leadership team, addressing a specific governance-related issue. Your task is to analyse this issue using systems thinking tools, exploring how different elements influence one another and impact the overall viability of your organisation.

Part B

• For this assessment, you will draw on your professional experience to select specific activities that showcase your ability to meet the learning outcomes of this micro-credential. You will compile a curated portfolio of evidence and create a video explaining the evidence in more detail.

Part C

• This assessment will measure your ability to critically reflect on your learning experience and consider how to apply the insights gained to future learning and professional practice.

We provide specialised in-house training to organisations who want to train large groups of staff.

What are the benefits on in-house training?

• Train large numbers of staff.
• Participate in customised training that caters to the needs of your staff and your organisation’s business objectives.
• Invite and engage with your key clients, suppliers and contractors to ensure you’re working together with the same knowledge.

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