2025 AI Deployment and Governance Survey Report
Take the first step towards harnessing AI's power.
Australians have taken to AI with enthusiasm. Despite widespread adoption, there’s a critical gap between capturing AI’s potential benefits and the realities of effective implementation. The 2025 AI Deployment and Governance Survey Report, conducted by Governance Institute of Australia, provides crucial insights into AI adoption, governance, and training across various sectors.
Last year we launched a White Paper on AI Governance, establishing foundational principles for responsible AI, identifying clear, actionable steps for business leaders.
This year we present the practical realities of AI’s implementation in Australia. The 2025 paper is built on insights from a survey of 344 respondents in a diverse range of roles and organisation sizes, alongside detailed case studies of five carefully selected AI leaders. The five AI leaders were CommBank, Telstra, Sydney University, MYOB – the learnings from these organisations were built into case studies which are listed in the Survey Report and in the podcast episodes.
Key findings:
- 88% of respondents have struggled to integrate generative AI into legacy systems.
- Only 10% of respondents have advanced AI qualifications; 46% have no training.
- 72% cited data privacy as a major regulatory challenge.
- 93% can’t effectively measure AI ROI.
Case studies - GovBuzz podcast
2025 AI Deployment and Governance Survey Report – Episode 7Dr Paul Hubbard, Co-Head of the AI CoLab and Assistant Secretary at the Australian Government Department of Finance, joins GovBuzz to discuss the AI CoLab—an initiative designed to foster safe experimentation, collaboration, and capability-building across government and beyond. From plain language tools to disaster resilience mapping, discover how AI is being used to reimagine public service delivery. Part of the 2025 AI Deployment and Governance Survey Report series. |
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2025 AI Deployment and Governance Survey Report – Episode 6In this episode of GovBuzz, we speak with Lisa Green and Chris Dolman from Telstra about how the telco giant is embedding AI across its operations. From responsible AI governance and risk frameworks to training thousands of staff, Telstra is leading the way in safe and effective AI adoption. Part of our series exploring the 2025 AI Deployment and Governance Survey Report. |
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2025 AI Deployment and Governance Survey Report – Episode 5In this episode of GovBuzz, we continue our deep dive into the 2025 AI Deployment and Governance Survey Report, showcasing how leading organisations are putting AI into practice. We speak with Phil Lim from Diligent about the evolving role of AI in the boardroom, and how it’s helping directors make more informed, strategic decisions. Then, Ken Weldin from PKF outlines how careful planning and preparation are key to successfully integrating AI in auditing and accounting. From board governance to financial oversight, this episode explores how AI is reshaping core governance functions. |
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2025 AI Deployment and Governance Survey Report – Episode 4In this episode of GovBuzz, we continue our exploration of the 2025 AI Deployment and Governance Survey Report through exclusive interviews with leaders in the field. We hear from Commonwealth Bank’s Chief Decision Scientist, Dan Jermyn, who shares insights into the transformative potential of AI in financial services. Dan discusses the Bank’s approach to embedding AI across operations and highlights the critical role of organisation-wide training to ensure the technology is used safely, ethically, and effectively. Tune in for practical takeaways on how one of Australia’s largest financial institutions is navigating the complex AI landscape. |
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2025 AI Deployment and Governance Survey Report – Episode 3Are you a professional eager to unlock the transformative power of AI? Tune into the latest episode of GovBuzz! We delve into the key findings of the 2025 AI Deployment and Governance Survey Report, exploring the challenges organisations face in adopting AI and the practical steps to overcome them. In this episode, hear from Tracy Moore, MYOB’s General Manager of AI and Data, as she shares insights on vendor selection, data protection, and how AI can revolutionise customer service and operational efficiency. |
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2025 AI Deployment and Governance Survey Report – Episode 2How is AI transforming the not-for-profit sector? Our latest episode of GovBuzz features an inspiring discussion with Kylie Dalton, CEO of the Back on Track Foundation, who shares her insights on how AI is enhancing operations and expanding reach in the education sector. |
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2025 AI Deployment and Governance Survey Report – Episode 1Welcome to GovBuzz, your go-to podcast for the latest governance news and insights from Governance Institute of Australia. In this series, we delve into the 2025 AI Deployment and Governance Survey Report, exploring the challenges organisations face in adopting AI and sharing practical steps to overcome them. Tune in for inspiring case studies, starting with insights from Professor Danny Liu and Dr. Stafford Lumsden from the University of Sydney on rethinking teaching, research, and governance in the age of AI. |
View the recorded Webinar
Thursday, 3rd April 2025
Chair: Kenneth Weldin FGIA FCG, Partner & National Governance Leader, PKF
Phil Lim, Director, Product Management, Diligent
Danny Liu, Educational Innovation Team, Sydney University
Daniel Popovski, Senior Policy Adviser, Governance Institute of Australia
Pauline Vamos FGIA FCG, Chair, Governance Institute of Australia
Jordan Wilson-Otto, Principal, elevenM
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