How to avoid a change-resistant business culture

  • Why do 88 per cent of change initiatives fail?
  • Change is all about people: not business models, not balance sheets, not systems or processes.
  • This article outlines five steps to create a positive environment for change.

If the last year has taught us anything, it is that an organisation’s ability to change is business critical. Successful change is only possible if your people are ready, willing and able to change.

Eighty-eight per cent of change initiatives fail, according to a 2016 report from Bain & Co. It is a similar story when it comes to business strategies, mergers and acquisitions — seven out of eight fail to deliver what they set out to achieve.

Why? Because leaders forget that change is all about people: not business models, not balance sheets, not systems or processes. People.

Leadership today is all about leading change. Successful leaders do one special thing that the majority of their peers fail to do — they help their people to want to change.

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