The big test for any governance professional overseeing an aged care facility is to ask: ‘Would I come here myself?’ If you can’t look yourself in the mirror and say yes, you need to start changing things, says Bronwyn Pike.
As chair of UnitingCare Australia and Western Heath, and as a former aged care minister for Victoria, Pike is well-placed to provide insights into some of the abuses exposed by the Royal Commission into Aged Care Quality and Safety.
She says aged care deals with some of the most vulnerable people in our community and those working in the system can find it very challenging.