President's commentary — Managing culture key to good corporate citizenship and social licence to operate

It is almost as if we were looking into a crystal ball when we decided last year to collaborate with Chartered Accountants Australia and New Zealand, The Ethics Centre and the Institute for Internal Auditors to produce Managing Culture —A good practice guide.

From the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services to APRA’s Prudential Inquiry into the Commonwealth Bank of Australia to the Senate inquiry into the operation and effectiveness of the Franchising Code of Conduct, culture has been the hot topic of 2018.

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